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Sarah Baskerville's hidden agenda

Sarah Baskerville is a civil servant who works for the Department of Transport in London.

Back in November, there was a minor storm in a teacup when the Daily Mail caught Sarah caught posting the shocking revelation to Twitter that she ‘Had a hangover’ whilst at work. In addition, she occasionally had the temerity to dare to question Government policy.

Unless you are a Daily Mail reader, none of this is very newsworthy. I suspect the vast majority of people with a Twitter account have posted inane drivel along the lines of ‘At work. Hungover. Need coffee’.

open letter to South West trains

Dear Fat Controller

Occasionally, I use South West Trains to commute from my home in sunny Norbiton into the City of London. However before you say anything, don’t worry, I am not a merchant banker despite what my friends say.

Today, in an attempt to secure a seat, I delayed my departure slightly and caught the legendary 08:36 service from Norbiton. Unfortunately, I narrowly missed a highly prized seat when a rather forceful gentleman, who boarded after me, miraculously managed to reach the last vacant seat 0.74 seconds before me. Bastard.

Drupal 7 released

This blog and the handful of modules I use has been upgraded to the final version of Drupal 7.0 which was released today.

I was quite pleased that I used Drupal 7 from the early beta versions and then tracked the D7 release candidates as this gave me valuable experience in upgrading Drupal 7 relatively quickly while preserving my additional modules without losing all my data which always helps. It’s worth noting that although I barely scratch the surface of Drupal 7’s wide range of functionality, the quality, reliability and performance of Drupal 7 was perfectly fine for this blog.

first and last and always - Google Reader

Steve Rubel has resolved to return to feed reading in 2011.

However, I have been using Google Reader since 2007 and use it daily to catch up with the tech and sports news in addition to my favourite blogs. I honestly can’t imagine life without it. I was also interested by a recent article (prompted by the demise of delicio.us) that described the use of Google Reader as a bookmarking service.

to markdown or not to markdown

Steve Rubel sings the praises of Markdown and good old fashioned text editors.

I agree and for a long time have dithered over whether to write all of my blog posts in Markdown. This makes sense as it simplifies the syntax and theoretically should make writing content easier and quicker. I was particularly struck by Caius Durling’s use of Markdown on his Habari blog and the use of the plaintext plugin to reveal the raw Markdown.

incident at Manchester City training ground

Manchester, near England - Wednesday 5 January 2011

The footballing world was left reeling yesterday at shock news emanating from Manchester City’s training facility at Carrington. A local man, Frank Booth explains: ‘I always pass the City training ground on my way to work so I always check out the players going through their drills. Yesterday I was quite shocked to see all the players smiling and laughing. I couldn’t believe my eyes so I stopped for a closer look.

CRM - Royal Mail style

Before Christmas, my friendly postman tried to deliver a parcel when no-one was home. Instead of leaving the parcel propped up by the front door to be buried under the falling snow, inviting passers-by to steal the potentially valuable item or slinging it into our dustbin, this time he helpfully left a note asking me to collect the package from the local sorting office or ‘request a redelivery’ on a subsequent date using a form on the Royal Mail web site.

essential modules for your new Drupal 7 site

People never ask me ‘Hey Norman - what modules have you installed thus far on this wonderful Drupal 7 powered blog ?’

• Archive - monthly archives.

• Disqus - although I had some problems with this module so I am currently using a simple Disqus block.

• Global Redirect - ensures that ’node/1234’ is redirected to ‘2010/21/22/blog-post’.

• Google Analytics - mandatory to torment myself over visitors statistics using GA.

• Markdown Filter - although I haven’t fully embraced this yet. Old (raw HTML) habits die hard.

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marketing plan for Drupal 7 launch

The date for the long awaited Drupal 7 release has been announced as 5 January 2011.

Dries should just play this video. Then he should simply read the following and leave the stage.

CRM for bloggers

There’s a common saying in Customer Relationship Management (CRM) circles along the lines of:

It takes 10,000 times more time/money/effort to acquire a new customer than it takes to retain an existing customer.

Evidence of this is commonplace; introductory offers, improved interest rates, free Parker pen and pencil gift set and enticements for new customers for which existing customers are ineligible.

Now I occasionally claim that I am writing this blog purely for me, myself and I. What I mean by that is that I tend to write what I want when I want and don’t feel pressured to produce content on a regular ongoing basis. However, that’s not entirely true; if it was I could equally well write this stream of consciousness into a A5 notebook locked in my top drawer where no-one would ever see it.