free upgrades from Virgin Media
I currently pay £92 per month to Virgin Media:
- Telephone Rental - £5.50
- Talk Evenings/Weekends - £11
- Digital TV (L) - £11.50
- Broadband (4MB) - £25
- Additional Set Top Box - £15
- Sky Sports 1/2/3 - £24
I just called Customer Retentions on 0800 0730591 (not 150) to try to renegotiate my package after the recent loss of Sky One. It took a while (15 mins) to get through on the Freephone number but it was worth it.
Without much pushing, the gentleman kindly summarised Wednesday night's episode of 'Lost' and then offered me:
- Upgrade to 10MB broadband
- Upgrade to VIP package (XL TV and free movies)
- Free V+ box
- Price reduction to £85 per month
As my mum used to say, 'If you don't ask, you don't get.'
References & mentions
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I upgraded to a Virgin Media V+ service three months ago. Although I have had some initial teething …
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This afternoon, a Virgin Media engineer has arrived to upgrade my existing set top box to a V+ (TV drive). This is a straightforward box swap. No additional wirin…
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… sense as online gaming presumably needs lots of bandwidth and Virgin customer services told me the upgrade would be effective from last Friday. Out of curiosity, I downloaded a 100MB file (twice) and looked…