Arrived at a client’s offices in Birmingham this morning just as Radio Five news reported a major power cut affecting businesses and homes in the area. Apparently, vandals had set fire to two tyres and rolled them into the electricity sub-station last night. Whatever happened to the good old days of getting drunk, singing songs and placing red cones on top of traffic lights. Still, the outage freed up two hours for an interesting discussion about disaster recovery.

As predicted, another fantastic weekend.

‘Far, far away’ by Slade, from 1974, as the music used to entertain customers placed on hold. Hats off to Vodafone corporate. I was actually a little disappointed to miss the end of the song when my conversation with the agent resumed.

‘He (Ruud van Nistelrooy) is a striker who can score upwards of 20 goals a season and there are not many of those going around.’ So why are we selling him them ? Let’s wait and see if Saha, Rossi, Ronaldo and Ole manage more than 20 goals (between them).

Norton Internet Security Our love affair began back in the days of running a cable across my bedroom for my meagre dialup connection and the protection (Firewall, Virus Checker) you offered. After that. I felt obliged to renew my subscription every July. Each new version looked very similar and you hardly ever notified me of viruses or security breaches. Maybe you eliminated them all ruthlessly and silently but for 35 GBP per year, you need to ‘add value’. ...