Posts from March 09, 2007

The new machine from Dell duly arrived yesterday so I hid it safely away in a tall cupboard.

This morning, when no-one was looking, I surreptitiously retrieved the boxes out of the tall cupboard and carefully cut the boxes open.

Then I quickly hooked up the new PC to my existing keyboard, mouse and monitor and power cable.

I had a sneak peek at Windows Vista and it looked pretty nice (IE7, integrated desktop search, media player, shiny new interface).

Then I carefully packed the computer away, taped the boxes up and put them all back into the tall cupboard.

What am I ?

I currently pay £92 per month to Virgin Media:

• Telephone Rental - £5.50
• Talk Evenings/Weekends - £11
• Digital TV (L) - £11.50
• Broadband (4MB) - £25
• Additional Set Top Box - £15
• Sky Sports 1/2/3 - £24

I just called Customer Retentions on 0800 0730591 (not 150) to try to renegotiate my package after the recent loss of Sky One. It took a while (15 mins) to get through on the Freephone number but it was worth it.

Without much pushing, the gentleman kindly summarised Wednesday night's episode of 'Lost' and then offered me:

• Upgrade to 10MB broadband
• Upgrade to VIP package (XL TV and free movies)
• Free V+ box
• Price reduction to £85 per month

As my mum used to say, 'If you don't ask, you don't get.'